Warranty and Refund Policy
The warranty for WordPress optimization and maintenance is 30 days.
Even after full maintenance and optimization service, the website needs to be permanently maintained for good functionality. The plugins and the theme must be updated, and periodic backups and malware scans have to be done, in special online shops (WooCommerce).
100% money back for Speed Optimization. The money is refundable after an express request within 15 days from when the optimization was completed. We will provide you with an evaluation of the site before and after optimization. If the differences are not remarkable, then you will receive your money back. If major improvements are found, then the refund will be rejected. Your hosting may also have an impact.
The guarantee for Speed Optimization and Maintenance is for 30 days, and we undertake to offer free technical support during this time. Because an online website must be periodically scanned, updated, and backed up, we no longer assume responsibility after more than 30 days.
Web design warranty and refund
For any website made to order, we establish a delivery term depending on the number of pages, features and content. When the site is ready, it will be installed on one of our servers for testing. It will be transferred to your host when you are fully satisfied with the design and functionality. When the site is accepted, the money is not refundabl . You will receive technical support for one year. After one year, you have to pay for technical support at the rates shown on the website.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using one of our contact form.
This document was last updated on December 6, 2022